Kathmandu. The government has directed the concerned public bodies and offices to prepare an objective performance index of the details of each post within 45 days in order to link the performance of the employees with the results.

KATHMANDU: The government has said that it will implement a system of accountability and review related to performance within 90 days to end the tendency of treating good and bad performance equally when performance evaluation is weak. The government on Friday unveiled a hundred agendas for governance reforms.

According to the agenda, the Ministry of Federal Affairs and General Administration should prepare quality certification standards of services provided by the local level within 45 days to encourage the best bodies by making arrangements to certify the service quality of public bodies. Similarly, the government has decided to reduce the number of ministries within 30 days to address the problem of increasing recurrent expenditure due to the number of ministries exceeding the requirement. For this, the existing Government of Nepal (Work Division) Regulations will be amended to increase the number of Federal Ministries to 17.

In the context of reviewing the number of ministries, the promotion should be managed without affecting the service delivery if the existing posts are to be managed, according to the agenda. All public bodies should forward the process of drafting necessary laws to end the situation in which service delivery has become delayed, costly and ineffective due to duplication, complexity and unnecessary processes in service delivery.

The boards, committees, projects and institutional structures under the Government of Nepal will be dismissed, merged or restructured after a comprehensive evaluation. A high-level taskforce comprising representatives from the Office of the Prime Minister and Council of Ministers, the Ministry of Finance, the Ministry of Industry, Commerce and Supplies and the Ministry of Federal Affairs and General Administration has been mandated to submit a report with clear recommendations within a month.

According to the agenda, the public administration will be made impartial, neutral and accountable to the people by completely freeing it from political interference. The Employees Code of Conduct will be implemented in letter and spirit to make the bureaucracy accountable, service-oriented, people-oriented and exemplary by correcting the existing tendencies of corruption, dilly-dallying and uncomfortable behavior towards the service recipients.

Similarly, national standards for organization and management survey at the federal, provincial and local levels will be prepared and approved within 15 days. It is stated in the agenda that arrangement would be made for the registration of teachers’ seat roll and the management of services and facilities after retirement from the Ministry of Education of the province from the next fiscal year.

The Ministry of Urban Development has decided to formulate minimum standards within two months for the physical infrastructure and standardized layout of government offices and implement them within 100 days. ।

In order to provide fast, easy and middleman-free service to the citizens, citizenship, passport, national identity card and all services provided by the District Administration Office will be operated through digital and integrated system. A 24-hour National Citizen Support and Grievance Management System will be launched to address the complaints, suggestions and service requests of the citizens in a prompt, effective and result-oriented manner. For this, a multi-channel system will be set up where complaints can be registered through phone, mobile app, portal and social sites.

The government has a plan to modernize the postal service and develop it as a ‘Government Courier Service’ with the objective of providing government services at home. The system will be implemented within 100 days to deliver government documents and other materials including passport, citizenship copy and license.