Kathmandu. The Insurance Authority of Nepal (NIA) has settled 312 complaints in the last 9 months.

Since the appointment of Chandrakala Poudel as the chairperson of the Insurance Authority on January 27, 2082, 312 complaints have been settled till November 3, 2083. Poudel had been giving priority to the settlement of complaints immediately after becoming the chairperson.

According to the NRA, 241 complaints have been decided and 71 have been agreed upon during this period.

During the period, 140 applications were registered at the central office and 47 at the provincial office.

According to the NRA, 94 complaints have been decided during the three months of the current fiscal year. Of these, 75 have been decided and 19 have been agreed.

In the three months of the current fiscal year, 393 complaints have been received. 319 are from the last fiscal year. As of September, 74 complaints have been registered, including 54 at the central office and 20 at the state office. According to the NRA, 299 complaints are yet to be settled till mid-October.